At MeaningCloud we know that in text analytics one size does not fit all, and the solutions must be adapted to the application domain.

To accelerate the maximum value delivery of our tools in different contexts we have created the Vertical Packs: a set of pre-prepared configurations that run on advanced analytical APIs and which are accessed from an environment as simple as an Excel spreadsheet, all adapted to various applications.

In this way we simplify customization and facilitate the delivery and consumption of meaningful and actionable insights for different scenarios and industries.

The first two Vertical Packs available are:
 

• Voice of the Customer: Analyze the feedback of your clients in surveys, the contact center, or social media and in different industries, and categorize it according to the type of product, quality attribute, interaction channel, or sentiment.
• Voice of the Employee: Discover the opinions, competences, and concerns that your employees express in surveys, performance evaluations, or exit interviews, to better manage the talent in your organization.

And many other Packs that are in development ...

If you want to discover how to implement text analytics customized to your domain with just one click register for this webinar.

(Este webinar se ofrece también en español aquí.)

Wednesday, December 20, 9:00 AM PDT

Agenda:

• Introduction to text analytics and MeaningCloud.
• What are Vertical Packs used for: accelerating profitability.
• What are Vertical Packs: pre-prepared semantic resources (models / dictionaries), APIs, add-ins for Excel.
• Packs available: Voice of the Customer, Voice of the Employee.
• Case study: Analysis of the Voice of the Customer.
• Future developments: product roadmap.
  

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